RESIDENT REVIEWS
See what other people are saying about our Villa Serena NM apartments! At Villa Serena NM Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself.
Sierra and Tina made looking for a new home so easy it took away so much stress they provided great customer service and im looking foward to living a villa serena for a few years.
Sierra & Tina were super welcoming in our moving process , and they are super super nice !!
SIERRA
Sierra could not have been more accomodating. She was extremely helpful, kind and polite. I am looking forward to living here and my children will be happy as well.
Sierra and Tina have made the move-in process absolutely seamless! They've been extremely helpful and informative. On our move-in-date they had all of our paperwork in a folder and ready for us, including a hard copy of our lease that we were able to sign virtually. I've only been here for a week but I can tell that management holds themselves to a high standard of professionalism.
I had the pleasure of working with Sierra! She was a dream to work with and walked me and my boyfriend step by step in the moving process!. She was so very kind and I look forward to living here. Sierra was so prompt and was able to move my boyfriend and I same day! so very exciting! Tina also helped us out and was able to help us get approved and give us a tour as well. So very glad that we came to live here.
I had given a pretty harsh review at first about this place. TBH though every time I asked for help with the office they were happy to make sure I didnât get penalties if I could at all possible avoid! Much appreciated! They are Newish management and still getting all their systems in place to run smoothly. Also informed me that staff was max capacity and work orders will be getting done much more efficiently.! Went from one star to four!
We took a chance while out of state and we chose Villa Serena based off location and reviews. The community is very quiet, the staff and manager are super friendly and accommodating; plus their flexibility to not judging dogs off their breed is very appreciated! Highly Recommend!
Sierra and the manager have been a great help with the move in process. Office staff very helpful and kind meeting our needs and concerns. Location and the apartment are very adequate for our needs.
Moving from out of state, sight unseen can be stressful. Tina and Sierra were nothing short of amazing. When we had a few road bumps applying they remained consistent, resourceful, and so kind through the entire process. Apartment was move in ready, and we have had no issues thus far. Thank you ladies and your team for all you do!
Very happy about the move-in process. Tina was the one who got me all set up for first time renter. She was very helpful and cooperative.
Call Us
(855) 481-5280
Address
12700 INDIAN SCHOOL ROAD NE
ALBUQUERQUE, NEW MEXICO 87112
ALBUQUERQUE, NEW MEXICO 87112
Office Hours
Monday - Friday: 09:00 AM - 06:00 PM
Saturday - Sunday: Closed
Saturday - Sunday: Closed